At Trace Embroidery, we strive to provide personalized service to ensure our customers are 100% satisfied with their orders. Please take the time to visit our Sizing Page to find charts for all our represented brands or visit our showroom for in-person fittings.

Once embroidered, all sales are final. 

Mock-ups on all custom embroidery orders will be provided to our clients in advance for approval. Once embroidered, all sales are final. If an order is damaged in transit for delivery, you may be eligible for return, but must first email traceembroidery@shaw.ca within 7days of receipt, to alert us of the damage.